Date on Master's Thesis/Doctoral Dissertation
5-2008
Document Type
Master's Thesis
Degree Name
M. Eng.
Department
Civil and Environmental Engineering
Committee Chair
Rockaway, Thomas
Subject
Emergency communication systems; Water utilities
Abstract
The purpose of the research is to assess the emergency communication messages that water and wastewater utilities used to correspond with the public during a crisis event. This assessment includes a review of data and disseminated messages provided by participating water and wastewater utilities. The work provides a coding procedure for quantitatively reviewing individual messages in a content analysis. This procedure shall be used for analyzing messages, developing trends and ultimately in deciding best management practices for message creation.
Recommended Citation
Hunt, Melanie Annette, "Emergency communications between water/wastewater utilities and their public and local governments procedure for message content analysis." (2008). Electronic Theses and Dissertations. Paper 655.
https://doi.org/10.18297/etd/655
