Date on Master's Thesis/Doctoral Dissertation


Document Type

Master's Thesis

Degree Name

M. Eng.


Industrial Engineering

Committee Chair

Evans, Gerald W.


Health services administration--Data processing; Digital computer simulation; Medical records--Data processing


The following paper discusses a computer simulation of a multidisciplinary cancer clinic the Brown Cancer Center (BCC) of Louisville, KY. Increased caseload and decreasing resources were two of the driving factors for the study. One option chosen to drive improvement was the application of discrete event simulation (DES) tools to smooth clinic operations. Management was primarily interested in this tool, for two reasons 1) staff discussion was discovering many symptoms of a malfunctioning system, but no cause and 2) to understand what data currently collected could describe the operational characteristics of the system. At completion of the analysis several recommendations were given.