Date on Senior Honors Thesis
Senior Honors Thesis
College of Arts and Sciences
CSR; corporate social responsibility; ESG; business strategy; business ethics; organizational values; qualitative research
Corporate Social Responsibility (CSR) is a form of private self-regulation conducted by businesses; CSR aims to contribute to societal goals of philanthropy, activism, and ethics by improving society, policy, and or the environment. Corporate social responsibility is becoming a greater aspect of modern business, but as it becomes part of the modern discourse, it is right to question whether its efforts are authentic to those driving these initiatives? This case study seeks to understand how the leadership within the parent company of a global foods brand depicts authenticity and communicates its social and environmental efforts to stakeholders. Building on existing literature, the study uses qualitative interviews to determine whether the measures portrayed in externally facing reports and the emerging themes were consistent and internalized by the leadership. This study finds that the values espoused in the corporate reports are authentic to leaders creating CSR policies, and that communication across stakeholders and within diverse markets reinforces the authenticity of these efforts.
Reuss, Lauren E., "Recipe for good: analyzing the authenticity of CSR commitments among the leadership of a parent company to global restaurant brands." (2022). College of Arts & Sciences Senior Honors Theses. Paper 262.
Retrieved from https://ir.library.louisville.edu/honors/262
Corporate Social Responsibility (CSR) is a business strategy in which organizations consider the triple bottom line of economic, social, and environmental good for all stakeholders. Stakeholders include both investors, consumers, and all members of the supply chain involved in producing and sharing the product. CSR is now commonly reported to external stakeholders, but questions of its legitimacy and value arise. Is CSR a means of risk mitigation? Is it only to attract consumers and investors? Does the company really believe in these values? This case study builds on prior literature and investigates the authenticity of commitment to CSR principles at the parent company of global restaurant brands. Through in depth interviews, this research reveals that the values are espoused by the organization and that it is integral to the parent company's strategy with brands, global location, and franchise relationships.
Advertising and Promotion Management Commons, Business and Corporate Communications Commons, Business Law, Public Responsibility, and Ethics Commons, Operations and Supply Chain Management Commons, Organizational Communication Commons, Political Economy Commons, Social Influence and Political Communication Commons, Strategic Management Policy Commons