The Crossroads of Wellness and Second Victim Syndrome: Identifying Factors that Alter the Pathway of Caregiver Recovery Following an Unanticipated Adverse Patient Outcome

Authors

Kimia Zarabian, The George Washington University School of Medicine and Health SciencesFollow
A. Katharine Hindle, The George Washington University Department of Anesthesiology and Critical CareFollow
Ivy Benjenk, The George Washington University Department of Anesthesiology and Critical CareFollow
Anita Vincent, The George Washington University Department of Anesthesiology and Critical CareFollow
Jamil M. Kazma, The George Washington University Department of Obstetrics and GynecologyFollow
Benjamin Shambon, The George Washington University Milken Institute School of Public HealthFollow
Raymond Pla, The George Washington University Department of Anesthesiology and Critical CareFollow
Eric Heinz, The George Washington University Department of Anesthesiology and Critical CareFollow

Abstract

Introduction: Second Victim Syndrome (SVS) describes the phenomenon in which a caregiver experiences a traumatic psychological and emotional response to an adverse patient event or medical error. Using quantitative survey analysis, we aim to better understand the personal factors that affect SVS development and recovery.

Methods: Caregivers at a small urban academic medical center who had experienced an adverse patient event in the past six months were invited to take part in this institution-wide, voluntary, quantitative, cross-sectional study. Three surveys were administered; the Holmes-Rahe Life Stress Inventory (HRLSI) was used as a surrogate to measure stressful life events. The Impact of Event Scale-Revised (IES-R) was used as a measure of the stress a provider senses following a traumatic event. The Second Victim Experience and Support Tool (SVEST) was used to assess the medical provider’s emotional response and level of institutional support in response to an adverse clinical event.

Results: Analysis of SVEST vs. IES-R demonstrated that respondents with greater self-perception of personal distress reported increased psychological (p=0.0008) and physical (p=0.0015) distress. Respondents who reported higher HRLSI scores had a greater perception that non-work-related support (p=0.04) such as family support was inadequate; however, these respondents were less likely to perceive institutional support (p=0.04) as inadequate. The results indicate that caregivers with more perceived life stresses believe that they do not have strong non-work-related support services, which is a known protective factor; thus, they may perceive any institutional support as more adequate.

Conclusion: This study suggests that personal life risk factors, institutional support, and non-work related support may play an important role in the development of SVS and the perception of stress and wellness in the setting of SVS.

DOI

10.18297/jwellness/vol3/iss1/1

Recommended Citation

Zarabian, Kimia; Hindle, A. Katharine; Benjenk, Ivy; Vincent, Anita; Kazma, Jamil M.; Shambon, Benjamin; Pla, Raymond; and Heinz, Eric (2020) "The Crossroads of Wellness and Second Victim Syndrome: Identifying Factors that Alter the Pathway of Caregiver Recovery Following an Unanticipated Adverse Patient Outcome," Journal of Wellness: Vol. 3 : Iss. 1 , Article 1.
DOI: https://doi.org/10.18297/jwellness/vol3/iss1/1
Available at: https://ir.library.louisville.edu/jwellness/vol3/iss1/1