Date on Master's Thesis/Doctoral Dissertation
12-2023
Document Type
Doctoral Dissertation
Degree Name
Ph. D.
Department
Health Management and Systems Sciences
Degree Program
Public Health Sciences with a specialization in Health Management, PhD
Committee Chair
Jennings, J'Aime
Committee Co-Chair (if applicable)
Carini, Robert
Committee Member
Carini, Robert
Committee Member
Creel, Liza
Committee Member
McCart, Andrew
Author's Keywords
Organizational readiness; organizational change; change valence; Saudi Arabia; change management
Abstract
BACKGROUND: To respond to the constantly changing environment and developments of healthcare, leaders of healthcare organizations have been trying to introduce and implement transformations that allow their organizations to be able to operate effectively and efficiently to meet the shifts in healthcare demand and to deal with new patterns of health issues, comply with the new policies, and to enhance their present in the market. Thus, it is important for managers to determine the level of readiness for implementing organizational changes from to perspectives. These perspectives include organizational readiness for change and individual readiness for change. METHOD: This first manuscript used primary data collected from the employees of a 135-bed hospital in Saudi Arabia to evaluate organizational readiness for change. In the second manuscript, we used primary data collected from healthcare workers in Saudi Arabia to assess readiness for organizational change. The final manuscript used the same data collected for the second paper to evaluate the mediating role of readiness of change in the relationship between management support for change and commitment to change among healthcare workers in Saudi Arabia. FINDINGS: In the first manuscript, the findings of the partial least square structural equation model showed that change valence and informational assessment were found statistically significant as they explained 36.3% of variance in organizational readiness for change. In the analysis of individual readiness for change, discrepancy, personal benefits, and self-efficacy had significant contribution to the individual readiness for change. Lastly, in the third manuscript, a complementary mediating role by individual readiness for change was found in the relationship between management support for change and commitment to change of healthcare workers in Saudi Arabia. CONCLUSION: Our findings suggest that change valence and informational assessment contribute significantly to organizational readiness for change. A more a more comprehensive look at factors affecting organizational readiness and the ability of healthcare organizations to carry out changes is needed to examine what additional factors play important role in enhancing organizational readiness for change. In addition, our findings indicated that workers tend to consider what is in return for them when their organizations a certain change. Individual readiness for change was found as a factor that improve commitment to change among healthcare employees. Further empirical studies are needed to examine possible roles of other factors affecting individual readiness for change and commitment to change.
Recommended Citation
Alsaif, Sultan, "Organizational change in Saudi healthcare settings: Evaluating organizational and individual readiness for change, and the mediating role of readiness for change between management support and commitment to change." (2023). Electronic Theses and Dissertations. Paper 4220.
https://doi.org/10.18297/etd/4220