Document Type

Article

Publication Date

10-23-2023

Department

Libraries

Abstract

Purpose: This literature review aims to synthesize records and information management (RIM) with the professional literature of industrial/organizational (I/O) psychology to explain undesirable recordkeeping behaviors that may manifest in employees who interact with business records. Design/methodology/approach: The author’s views are based on a literature review of both records management and organizational psychology trends and draw on case studies that identify undesirable recordkeeping behavior. Findings: There is considerable overlap between the problems encountered by RIM professionals and the answers offered by I/O psychology. I/O psychology offers us the tools to better understand recordkeeping behaviors. Originality/value: The author proposes using I/O psychology concepts to better situate RIM programs within the larger organizational context.

Comments

This author accepted manuscript is deposited under a Creative Commons Attribution Non-commercial 4.0 International (CC BY-NC) licence. This means that anyone may distribute, adapt, and build upon the work for non-commercial purposes, subject to full attribution. If you wish to use this manuscript for commercial purposes, please contact permissions@emerald.com.

Original Publication Information

Pryor, H.N. (2023), "The mindset of recordkeeping: the intersection of records management and organizational psychology", Records Management Journal, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/RMJ-01-2023-0004

DOI

10.1108/RMJ-01-2023-0004

ORCID

0000-0002-2372-9764

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