Utilization of An Alternative Responder Model to Address Behavioral Health Care Related Calls to 911 in Louisville, Kentucky

Authors

Jacelyn Grimes, University of LouisvilleFollow
Paige Roberson, University of LouisvilleFollow
Mads Priddy, University of LouisvilledFollow
Brian Schaefer, University of LouisvilleFollow

Program/Event

Arts and Research Showcase 2023

Abstract

In March 2022, Louisville Metro launched the Crisis Call Diversion Program (CCDP) which is redefining how the city responds to 911 behavioral health emergencies. The CCDP is an alternative responder model that works to deflect 911 calls from law enforcement and provide the individual in crisis with “someone to talk to,” “someone to respond,” and “a place to go.” The UofL School of Public Health and Information Sciences was contracted to evaluate the intervention and in this poster, we will describe how the CCDP works, the evaluation design, and outcomes in the first year of operations.

Recommended Citation

Grimes, Jacelyn; Roberson, Paige; Priddy, Mads; and Schaefer, Brian (2024) "Utilization of An Alternative Responder Model to Address Behavioral Health Care Related Calls to 911 in Louisville, Kentucky," The Cardinal Edge: Vol. 2: Iss. 2, Article 1.
Available at: https://ir.library.louisville.edu/tce/vol2/iss2/1